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Thumbnail Filmstrip of Graphite Lacquer Wreath Images
06/07/2021
Beautiful but be very very very careful with it. Incredibly fragile.
The color is beautiful and unique. Mine arrived already slightly damaged (pieces broken off). B/c the lacquer stiffens the leaves it is incredibly fragile and the leaves break like pieces of glass. I hung mine on the front door and all it took was for one person to bump it just slightly and the entire right side crumbled in broken pieces. Not sure I'd order another one after the two I'd ordered. I hoped that the second one wouldn't arrive damaged but it did and I was hanging where I might not have so much foot traffic.
That being said the color is LOVELY.
I am following up on your review of our lacquered wreaths. I did try calling, and per your instructions, am sending an email.
We appreciate the honest feedback and will take this opportunity to review our policies, and information we give out, regarding our lacquered wreaths and their fragility. It is also a teaching opportunity in our packing department regarding the care and handling of these wreaths.
I would like to offer you a replacement of the painted wreath with one of our dried/embellished wreaths that could be sent now, or we can offer you a fresh wreath when the magnolia is back in season. Please call me if you would like to discuss your options or you may respond via email.
Thank you for taking the time to let us know how we are doing and giving the us the opportunity to make it right. We appreciate your repeat business.
Karen
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